Kwik Fit Plus - Newbury is a reputable brand in the automobile industry, known for their exceptional services and high-quality products. They specialize in MOT testing, car servicing, brakes, exhausts, batteries, and much more. The brand is located in the bustling city of Newbury and is easily accessible. Kwik Fit Plus - Newbury prides itself on employing highly experienced and certified mechanics who deliver top-notch services to their customers. Their technicians use advanced diagnostic tools ensuring that they don't miss any faults and make quick, efficient repairs. Kwik Fit Plus - Newbury assures their customers that they are committed to providing excellent customer service, ensuring that they exceed their customer's expectations. They also have a comprehensive range of top-quality tires, delivering them at affordable prices. Kwik Fit Plus - Newbury is a one-stop-shop for all automobile needs, trusted by many and esteemed by their customers.
Amenities and More
- Service options
- Delivery
- Amenities
- Toilets
- Mechanic
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
Reviews
Just went for a MOT there and was a joke, they somehow created a problem with coolant in my car because they leaked it everywhere then aborted the MOT this is after previously failing an MOT with them and then repairing vehicle with them to fix issues for over £450 plus failed MOT cost of £50! Do not take your car here if you want any kind of service they were rude and could not provide me reasons about why it was aborted and was a complete waste of time when I needed MOT done as quick as possible, literally it said on MOT engine coolant cap was loose which they had loosened so spilt it everywhere so they aborted due to over heating risk what a joke! They make issues to charge you more money
Amazing service! Mechanic helped us in an emergency. Couldn’t have been kinder, quicker or more helpful. What a great team - Kwik-Fit should be very proud of the Newbury guys.
Was really looking forward to using Kwik fi, having booked my MOT with them. Arrived in the morning, waited at least 15 mins for someone to come through. And then the guy turned around and said he couldn't do my MOT! Didn't even call me to let me know. Won't be using them again.
I would suggest avoiding Kwik Fit Newbury at all costs. I had 2 new tyres fitted in May. It turns out they had put the tyres on inside out. When I called to complain I was told "I didn't need to worry as it didn't affect safety". This is beside the point as I'd spent a not inconsiderate amount of money on them and I expect them to be fitted properly. Also, I have had to have one of these new tyres replaced recently (I had done less than 1,000 miles). They had failed to change the valves when changing the tyre and air was leaking from it.
Would I have had better service if my vehicle was a newer, more valuable model?
The team were attentive and accommodating and managed to fit us in despite a full workload. The situation with our tyre was carefully explained and options were given without any "hard sell" making the decision to replace the tyre much easier.
I was greeted by a really kind friendly man - he was welcoming and helpful- he helped me and my companion to get Into the office (my companion was in a wheelchair )
He adjusted the air con in the office to suit us.
I haven’t ever felt so relaxed and at ease whilst waiting for an MOT.
I called for a quote for rear brake discs and pads. I was then asked to confirm it was the front ones. I explained I wanted quote for rear brakes. I then got we can’t do it until 12th. To which I replied I wanted a quote before I book it in. I was then told I would be called back in 20 mins with the quote. Guess what I didn’t get a call. I think they clearly don’t want my business so I won’t bother again.
Really helpful and nice staff - very efficient too, they were able to squeeze me on in (unplanned) arrival and I was very appreciative of their great customer service. Thanks to the team and I would definitely use them again!
Location
Hours
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Monday
08:30 AM - 06:00 PM
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Tuesday
08:30 AM - 06:00 PM
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Wednesday
08:30 AM - 06:00 PM
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Thursday
08:30 AM - 06:00 PM
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Friday
08:30 AM - 06:00 PM
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Saturday
08:30 AM - 05:00 PM
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Sunday
10:00 AM - 04:00 PM
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